Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, control your access to and use of boise-paintpros.com and any related site that links to these Terms (the "Website"). Please review them carefully because they affect your legal rights.
By using the Website, you agree to these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. Continued use of the Website means you accept the revised Terms. The Website is intended for users in the United States and its territories. You represent that you are of legal age and meet these requirements.
Our Privacy Policy explains how we collect and use personal information and is part of these Terms. By using the Website, you confirm that you have read and agree to the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is operated by Boise Paint Pros and provides information about professional interior and exterior painting services for homeowners and businesses in the Boise, Idaho metropolitan area and nearby communities.
We offer:
- Residential interior painting
- Residential exterior painting
- Commercial painting services
- Cabinet refinishing and painting
- Deck and fence staining
- Drywall repair and texture matching
- Color consultation services
All painting services are completed by trained professionals employed or contracted by Boise Paint Pros. We are a locally owned and operated company serving the Treasure Valley region.
2. Form Submission and Contact Consent
When you submit a contact form or request a free estimate, you allow us to use your information as described in the Privacy Policy. You also give express consent to be contacted by us through:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out at any time by replying STOP to text messages or by contacting us directly.
You agree that:
- All information you provide is accurate and complete.
- We may monitor or record calls for quality assurance purposes.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and satisfy the following:
- At least 18 years old.
- Located in the United States or its territories.
- Not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business or organization, you confirm that you have authority to bind that entity.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful activity.
- Scrape, hack, or overload the Website.
- Collect user information for unsolicited contact.
- Make false representations.
- Copy, monitor, frame, or modify content without written consent.
- Reverse engineer or remove security features.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, reviews, or testimonials. You keep ownership of your content, but you give us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it in connection with our business.
You represent that:
- You own or have rights to the content.
- It does not violate laws or the rights of others.
We may use feedback freely and without any obligation.
7. Links and Third-Party Sites
Links to other websites are provided for convenience only. We are not responsible for their content or business practices. Your use of third-party websites is governed by their own terms.
8. Service Estimates and Quotes
Free estimates provided through the Website or in person are based on the information available at the time. Final pricing may change based on:
- Actual surface conditions discovered during preparation
- Changes in project scope requested by the customer
- Unforeseen repairs needed (e.g., wood rot, water damage, lead paint remediation)
- Material cost fluctuations
Written estimates remain valid for 30 days from the date issued unless stated otherwise.
9. Service Agreements and Contracts
After you accept an estimate, we will provide a separate written service agreement that outlines:
- Detailed scope of work
- Materials and paint products to be used
- Project timeline and schedule
- Payment terms and schedule
- Warranty information
The service agreement governs the actual painting work and overrides any general information on the Website.
10. Payment Terms
Payment terms are set out in your individual service agreement. General payment policies include:
- A deposit may be required before work begins.
- Progress payments may be required for larger projects.
- Final payment is due when the work is complete and approved by the customer.
- Accepted payment methods include check, credit card, and electronic transfer.
- Late payments may be subject to interest charges as allowed by Idaho law.
11. Cancellation and Rescheduling
- Customers may cancel or reschedule with at least 48 hours notice at no charge.
- Cancellations with less than 48 hours notice may forfeit the deposit.
- We may reschedule because of weather conditions (rain, extreme heat, high winds) that could affect paint quality.
- We will make reasonable efforts to accommodate rescheduling requests.
12. Warranty
Boise Paint Pros provides a workmanship warranty on all completed painting projects. Specific warranty terms are included in your service agreement. General warranty conditions include:
- Warranty covers peeling, flaking, or blistering caused by improper application.
- Warranty does not cover damage caused by normal wear and tear, misuse, structural movement, moisture intrusion, or acts of nature.
- Warranty is valid only for the original customer at the original property.
- Warranty claims must be submitted in writing.
Manufacturer warranties on paint products are separate and subject to the manufacturer's terms.
13. Proprietary Rights
All Website content, including text, images, logos, trademarks, and copyrights, belongs to Boise Paint Pros or its licensors. Using the Website does not give you any ownership rights.
Photos of completed projects shown on the Website are the property of Boise Paint Pros and may not be reproduced without permission.
14. Reliance on Information
Website information — including color representations, project descriptions, and pricing references — may differ from actual results. Computer monitors show colors differently, and paint colors may look different in person. We make no warranty that the visual information on the Website is complete or accurate.
15. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions survive termination, including disclaimers, arbitration, and payment obligations.
16. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
17. Limitation of Liability
To the fullest extent allowed by Idaho law:
- We are not liable for indirect, incidental, or consequential damages arising from Website use.
- Total liability related to Website use is limited to $100.
- Liability for actual painting services is governed by your individual service agreement.
Some jurisdictions may not permit these limits.
18. Indemnification
You agree to defend, indemnify, and hold harmless Boise Paint Pros and its owners, employees, and agents from claims arising from your:
- Breach of these Terms
- Content submissions
- Misuse of the Website
- Misrepresentation of information provided
19. DMCA and Infringement Notices
Send infringement claims to:
Boise Paint Pros — DMCA Agent
Boise, ID
Email: [email protected]
Include:
- Description of the work and its location on our Website
- Your contact information
- Statement of good faith authorization
- Statement of accuracy under penalty of perjury
False claims may create liability.
20. Electronic Communications
You agree to receive communications electronically through email or Website postings. These satisfy any legal requirement that communications be in writing.
21. Dispute Resolution and Arbitration
Disputes related to the Website are subject to binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boise, Idaho
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials allowed.
- Arbitrator's decision is final and binding.
Disputes related to actual painting services may be handled through the dispute resolution process in your service agreement, which may include mediation or arbitration.
22. Choice of Law and Venue
Idaho law governs these Terms. Any dispute that cannot be arbitrated must be filed in state or federal courts in Ada County, Idaho.
23. International Use
The Website is controlled from Boise, Idaho, United States. If you access it from outside the United States, you do so at your own risk and are responsible for following local laws.
24. Force Majeure
We are not responsible for delays or failures to perform caused by events outside our control, including but not limited to:
- Natural disasters, severe weather, wildfires
- Pandemics or public health emergencies
- Government orders or restrictions
- Supply chain disruptions
- Labor shortages
- Power failures or utility outages
25. Idaho Consumer Protection
Idaho residents may contact the Idaho Attorney General's Consumer Protection Division at:
650 West State Street
Boise, ID 83720
Phone: (208) 334-2424
Toll-free: (800) 432-3545
26. Statute of Limitations
Claims related to the Website must be brought within one year unless the law says otherwise. Claims related to painting services are subject to the time limit stated in your service agreement or as provided by Idaho law.
27. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest of the Terms will remain in effect. Headings are provided for convenience only. These Terms and the Privacy Policy form the full agreement between you and Boise Paint Pros regarding Website use.
28. Miscellaneous
No joint venture, partnership, or employment relationship is created through Website use. Third parties do not have rights under these Terms. These Terms do not create rights enforceable by anyone who is not a party to them.
29. Contact Us
If you have questions about these Terms, contact us at:
Boise Paint Pros
Boise, ID
Email: [email protected]
Phone: (208) 555-0123
All rights reserved.
© 2025 Boise Paint Pros. All rights reserved.
